Customer onboarding & training
Your customers
can onboard
themselves.
For
SaaS founders
,
small businesses
,
CS leaders
and
customer education teams
. Build walkthroughs, paths,
checklists and docs in one workspace, publish them on your own
domain, and see exactly who is stuck.
Free forever plan · no card · publish something today
First week
3 of 4 done
✓
Connect your domain
✓
Import your team
✓
Publish a walkthrough
✓
Set access rules
Step 2 of 5
Name your first
workspace
Next
1 response captured on step 2
✓
Welcome & what this covers
✓
Set up your workspace
Invite your first teammate
Publish something live
Audience
JT
HE
ML
KM
RP
+1k
What you build
Four content types,
one workspace.
Each one drafts, publishes, gets its own share link and access rules, and
reports opens, completions and uniques.
Walkthroughs
Step-by-step, clickable
guidance through a task in your
product. The thing your CSM
demos on a call, available without
one.
Step 2 of 5
Name your first
workspace
Next
Paths
Sequenced journeys that carry a
learner from first login to
competent. Paths also collect
responses, so you learn
something back.
1 response captured on step 2
✓
Welcome & what this covers
✓
Set up your workspace
Invite your first teammate
Publish something live
Checklists
The short list a new account works
through in week one, with a
completion state you can actually
see.
First week
3 of 4 done
✓
Connect your domain
✓
Import your team
✓
Publish a walkthrough
✓
Set access rules
Docs
The reference layer. Searchable
articles that sit at your address
rather than somebody else’s help
centre.
Add a custom domain
Custom domains
Setup
Access rules explained
Sharing
Reading your reports
Analytics
From signup to published
Something live
this afternoon.
No implementation project, no onboarding call to book, no sales
conversation before you can see whether it works.
Step 1
Create a workspace
Email and a password. No card, no call, no
demo gate.
Step 2
Build the first thing
Point at a task in your product and record the
steps, or start a checklist from scratch.
Duplicate it for the next one.
Step 3
Publish and share the link
Every item gets its own share link and access
rules. Put it in your welcome email and watch
the opens land.
One walkthrough, one path and 50 learners on the free plan — enough to find out.
Draft → published
Publish when it’s ready,
not when it’s perfect
Everything starts as a draft and goes live when
you say so. Edit something already published
and it’s flagged as updated, so you always
know what changed since your customers last
saw it.
Draft, published and published-updated states on every item
Preview exactly what a learner will see before it goes out
A share link per item, and access rules under Manage Access
Duplicate anything as a starting point for the next one
Walkthroughs
35 items · Manage Access
UpdateD
Asana Demonstration
Walkthrough
Opens
29
Completions
21
Uniques
37
Draft
Churn Key Walkthrough
Walkthrough
Opens
0
Completions
0
Uniques
0
Published
Coiled Account Setup
Walkthrough
Opens
6
Completions
2
Uniques
2
Audience
Showing 1–5 of 19 · Learners · Groups
Learner
Status
Completion
Visits
Opens
a.okafor@northwind.co
Active
2
5
Visitor
At risk
1
2
j.lindqvist@meridian.io
Active
4
9
Visitor
Not engaged
0
0
p.mensah@halcyon.com
At risk
1
4
Audience
Not view counts.
Which learner, and how far.
Every learner has a row: activity status, completion rate,
time spent, join date, unique visits and opens. Filter by
status or by when they started learning, search by name,
and export the lot.
At risk and not engaged statuses, calculated for you
Group learners into cohorts and report on them separately
Preview exactly what a learner will see before it goes out
Export to CSV whenever you want the data elsewhere
Needs attention, on the dashboard
Stuck and at-risk learners surface on the first
screen you see, so nobody has to remember to
go looking for them.
Reminders & nudges
Automatic follow-up when a learner stalls
partway through a path. Included from Pro.
Invited vs self-serve
See which learners you brought in and which
found their own way, and what share of each
activated.
Your brand, your address
It should look like your
product, because it is
Connect your own domain and publish your
academy at your address. Set your company
details once and every walkthrough, path and
doc inherits them.
Custom domain from Pro; up to ten of them on Premium
White-label on Premium — the “Powered by” badge comes off
entirely
Team members with their own logins and roles
One workspace per company, renameable whenever you like
Settings
Workspace · Profile · Team · Custom Domain · Company · Billing
Custom domain
learn.yourproduct.com
Connected
Branding
“Powered by” badge removed on Premium.
What you are probably doing now
A doc tool, a screen
recorder
and a help centre.
Most teams assemble onboarding out of three tools that were built for
something else. It works until you need to know whether anybody
finished.
Docs + Loom + a help centre
UserNurture
Interactive guidance
A video of someone else clicking
Walkthroughs inside your product
Who actually finished
View counts, at best
Per-learner completion and drop-off
A sequence, not a pile
Whatever order they find it in
Paths from first login to competent
Where it lives
Three different domains
One custom domain, white-labelled
Knowing when to step in
You find out at renewal
At-risk learners on the dashboard
Cost as you grow
Three subscriptions, per seat
One bill, per admin — learners free
If your onboarding is one page and it is working, keep it. This is for the point where it stops.
Pricing
Per admin.
Never per learner.
You are charged for the people building the training, not the
customers using it. Upgrade when the free plan pinches, not
before.
Monthly
Yearly
save ~15%
Starter
Trying it out
$0
/ month
Free forever
1 admin
1 walkthrough · 1 path
50 audience members
Opens, completions and
uniques
No custom domain
Pro
When one walkthrough stops being
enough
$50
per admin / month
Billed monthly
Most teams start here
Unlimited walkthroughs &
paths
Unlimited checklists & docs
1 custom domain
1,000 audience members
Reminders & nudges
Premium
Scaling onboarding
$99
per admin / month
Billed monthly · 5-seat minimum
Everything in Pro
10 custom domains
10,000 audience members
White-label — badge
removed
Priority support
Enterprise
Several products, or procurement
Talk to us
Annual contract
Everything in Premium
Unlimited audience &
domains
SSO, security review and
DPA
Named contact and an SLA
All prices in USD, per admin seat. Change plan any time from Settings → Billing. No card to start.
Before you sign up
The questions
that stop people.
Is the free plan a trial?
Do you charge per learner?
How long until I have something published?
Can I get my content out again?
What happens when I outgrow a limit?
Do I have to talk to anybody?
Publish your first walkthrough
before the end of the day.
Free forever plan, no card, and everything exportable if you
change your mind.
Walkthroughs, paths, checklists and docs in one
workspace — published under your brand and
measured learner by learner.
Get started
Get in touch
© 2026 UserNurture. All rights reserved.
Free forever plan · no card required
Customer onboarding & training
Your customers
can onboard
themselves.
For
SaaS founders
,
small businesses
,
CS leaders
and
customer education teams
. Build walkthroughs, paths,
checklists and docs in one workspace, publish them on your own
domain, and see exactly who is stuck.
Free forever plan · no card · publish something today
First week
3 of 4 done
✓
Connect your domain
✓
Import your team
✓
Publish a walkthrough
✓
Set access rules
Step 2 of 5
Name your first
workspace
Next
1 response captured on step 2
✓
Welcome & what this covers
✓
Set up your workspace
Invite your first teammate
Publish something live
Audience
JT
HE
ML
KM
RP
+1k
What you build
Four content types,
one workspace.
Each one drafts, publishes, gets its own share link and access rules, and
reports opens, completions and uniques.
Walkthroughs
Step-by-step, clickable
guidance through a task in your
product. The thing your CSM
demos on a call, available without
one.
Step 2 of 5
Name your first
workspace
Next
Paths
Sequenced journeys that carry a
learner from first login to
competent. Paths also collect
responses, so you learn
something back.
1 response captured on step 2
✓
Welcome & what this covers
✓
Set up your workspace
Invite your first teammate
Publish something live
Checklists
The short list a new account works
through in week one, with a
completion state you can actually
see.
First week
3 of 4 done
✓
Connect your domain
✓
Import your team
✓
Publish a walkthrough
✓
Set access rules
Docs
The reference layer. Searchable
articles that sit at your address
rather than somebody else’s help
centre.
Add a custom domain
Custom domains
Setup
Access rules explained
Sharing
Reading your reports
Analytics
From signup to published
Something live
this afternoon.
No implementation project, no onboarding call to book, no sales
conversation before you can see whether it works.
Step 1
Create a workspace
Email and a password. No card, no call, no
demo gate.
Step 2
Build the first thing
Point at a task in your product and record the
steps, or start a checklist from scratch.
Duplicate it for the next one.
Step 3
Publish and share the link
Every item gets its own share link and access
rules. Put it in your welcome email and watch
the opens land.
One walkthrough, one path and 50 learners on the free plan — enough to find out.
Draft → published
Publish when it’s ready,
not when it’s perfect
Everything starts as a draft and goes live when
you say so. Edit something already published
and it’s flagged as updated, so you always
know what changed since your customers last
saw it.
Draft, published and published-updated states on every item
Preview exactly what a learner will see before it goes out
A share link per item, and access rules under Manage Access
Duplicate anything as a starting point for the next one
Walkthroughs
35 items · Manage Access
UpdateD
Asana Demonstration
Walkthrough
Opens
29
Completions
21
Uniques
37
Draft
Churn Key Walkthrough
Walkthrough
Opens
0
Completions
0
Uniques
0
Published
Coiled Account Setup
Walkthrough
Opens
6
Completions
2
Uniques
2
Audience
Showing 1–5 of 19 · Learners · Groups
Learner
Status
Completion
Visits
Opens
a.okafor@northwind.co
Active
2
5
Visitor
At risk
1
2
j.lindqvist@meridian.io
Active
4
9
Visitor
Not engaged
0
0
p.mensah@halcyon.com
At risk
1
4
Audience
Not view counts.
Which learner, and how far.
Every learner has a row: activity status, completion rate,
time spent, join date, unique visits and opens. Filter by
status or by when they started learning, search by name,
and export the lot.
At risk and not engaged statuses, calculated for you
Group learners into cohorts and report on them separately
Preview exactly what a learner will see before it goes out
Export to CSV whenever you want the data elsewhere
Needs attention, on the dashboard
Stuck and at-risk learners surface on the first
screen you see, so nobody has to remember to
go looking for them.
Reminders & nudges
Automatic follow-up when a learner stalls
partway through a path. Included from Pro.
Invited vs self-serve
See which learners you brought in and which
found their own way, and what share of each
activated.
Your brand, your address
It should look like your
product, because it is
Connect your own domain and publish your
academy at your address. Set your company
details once and every walkthrough, path and
doc inherits them.
Custom domain from Pro; up to ten of them on Premium
White-label on Premium — the “Powered by” badge comes off
entirely
Team members with their own logins and roles
One workspace per company, renameable whenever you like
Settings
Workspace · Profile · Team · Custom Domain · Company · Billing
Custom domain
learn.yourproduct.com
Connected
Branding
“Powered by” badge removed on Premium.
What you are probably doing now
A doc tool, a screen
recorder
and a help centre.
Most teams assemble onboarding out of three tools that were built for
something else. It works until you need to know whether anybody
finished.
Docs + Loom + a help centre
UserNurture
Interactive guidance
A video of someone else clicking
Walkthroughs inside your product
Who actually finished
View counts, at best
Per-learner completion and drop-off
A sequence, not a pile
Whatever order they find it in
Paths from first login to competent
Where it lives
Three different domains
One custom domain, white-labelled
Knowing when to step in
You find out at renewal
At-risk learners on the dashboard
Cost as you grow
Three subscriptions, per seat
One bill, per admin — learners free
If your onboarding is one page and it is working, keep it. This is for the point where it stops.
Pricing
Per admin.
Never per learner.
You are charged for the people building the training, not the
customers using it. Upgrade when the free plan pinches, not
before.
Monthly
Yearly
save ~15%
Starter
Trying it out
$0
/ month
Free forever
1 admin
1 walkthrough · 1 path
50 audience members
Opens, completions and
uniques
No custom domain
Pro
When one walkthrough stops being
enough
$50
per admin / month
Billed monthly
Most teams start here
Unlimited walkthroughs &
paths
Unlimited checklists & docs
1 custom domain
1,000 audience members
Reminders & nudges
Premium
Scaling onboarding
$99
per admin / month
Billed monthly · 5-seat minimum
Everything in Pro
10 custom domains
10,000 audience members
White-label — badge
removed
Priority support
Enterprise
Several products, or procurement
Talk to us
Annual contract
Everything in Premium
Unlimited audience &
domains
SSO, security review and
DPA
Named contact and an SLA
All prices in USD, per admin seat. Change plan any time from Settings → Billing. No card to start.
Before you sign up
The questions
that stop people.
Is the free plan a trial?
Do you charge per learner?
How long until I have something published?
Can I get my content out again?
What happens when I outgrow a limit?
Do I have to talk to anybody?
Publish your first walkthrough
before the end of the day.
Free forever plan, no card, and everything exportable if you
change your mind.
Walkthroughs, paths, checklists and docs in one
workspace — published under your brand and
measured learner by learner.
Get started
Get in touch
© 2026 UserNurture. All rights reserved.
Free forever plan · no card required
Customer onboarding & training
Your customers
can onboard
themselves.
For
SaaS founders
,
small businesses
,
CS leaders
and
customer education teams
. Build walkthroughs, paths,
checklists and docs in one workspace, publish them on your own
domain, and see exactly who is stuck.
Free forever plan · no card · publish something today
First week
3 of 4 done
✓
Connect your domain
✓
Import your team
✓
Publish a walkthrough
✓
Set access rules
Step 2 of 5
Name your first
workspace
Next
1 response captured on step 2
✓
Welcome & what this covers
✓
Set up your workspace
Invite your first teammate
Publish something live
Audience
JT
HE
ML
KM
RP
+1k
What you build
Four content types,
one workspace.
Each one drafts, publishes, gets its own share link and access rules, and
reports opens, completions and uniques.
Walkthroughs
Step-by-step, clickable
guidance through a task in your
product. The thing your CSM
demos on a call, available without
one.
Step 2 of 5
Name your first
workspace
Next
Paths
Sequenced journeys that carry a
learner from first login to
competent. Paths also collect
responses, so you learn
something back.
1 response captured on step 2
✓
Welcome & what this covers
✓
Set up your workspace
Invite your first teammate
Publish something live
Checklists
The short list a new account works
through in week one, with a
completion state you can actually
see.
First week
3 of 4 done
✓
Connect your domain
✓
Import your team
✓
Publish a walkthrough
✓
Set access rules
Docs
The reference layer. Searchable
articles that sit at your address
rather than somebody else’s help
centre.
Add a custom domain
Custom domains
Setup
Access rules explained
Sharing
Reading your reports
Analytics
From signup to published
Something live
this afternoon.
No implementation project, no onboarding call to book, no sales
conversation before you can see whether it works.
Step 1
Create a workspace
Email and a password. No card, no call, no
demo gate.
Step 2
Build the first thing
Point at a task in your product and record the
steps, or start a checklist from scratch.
Duplicate it for the next one.
Step 3
Publish and share the link
Every item gets its own share link and access
rules. Put it in your welcome email and watch
the opens land.
One walkthrough, one path and 50 learners on the free plan — enough to find out.
Draft → published
Publish when it’s ready,
not when it’s perfect
Everything starts as a draft and goes live when
you say so. Edit something already published
and it’s flagged as updated, so you always
know what changed since your customers last
saw it.
Draft, published and published-updated states on every item
Preview exactly what a learner will see before it goes out
A share link per item, and access rules under Manage Access
Duplicate anything as a starting point for the next one
Walkthroughs
35 items · Manage Access
UpdateD
Asana Demonstration
Walkthrough
Opens
29
Completions
21
Uniques
37
Draft
Churn Key Walkthrough
Walkthrough
Opens
0
Completions
0
Uniques
0
Published
Coiled Account Setup
Walkthrough
Opens
6
Completions
2
Uniques
2
Audience
Showing 1–5 of 19 · Learners · Groups
Learner
Status
Completion
Visits
Opens
a.okafor@northwind.co
Active
2
5
Visitor
At risk
1
2
j.lindqvist@meridian.io
Active
4
9
Visitor
Not engaged
0
0
p.mensah@halcyon.com
At risk
1
4
Audience
Not view counts.
Which learner, and how far.
Every learner has a row: activity status, completion rate,
time spent, join date, unique visits and opens. Filter by
status or by when they started learning, search by name,
and export the lot.
At risk and not engaged statuses, calculated for you
Group learners into cohorts and report on them separately
Preview exactly what a learner will see before it goes out
Export to CSV whenever you want the data elsewhere
Needs attention, on the dashboard
Stuck and at-risk learners surface on the first
screen you see, so nobody has to remember to
go looking for them.
Reminders & nudges
Automatic follow-up when a learner stalls
partway through a path. Included from Pro.
Invited vs self-serve
See which learners you brought in and which
found their own way, and what share of each
activated.
Your brand, your address
It should look like your
product, because it is
Connect your own domain and publish your
academy at your address. Set your company
details once and every walkthrough, path and
doc inherits them.
Custom domain from Pro; up to ten of them on Premium
White-label on Premium — the “Powered by” badge comes off
entirely
Team members with their own logins and roles
One workspace per company, renameable whenever you like
Settings
Workspace · Profile · Team · Custom Domain · Company · Billing
Custom domain
learn.yourproduct.com
Connected
Branding
“Powered by” badge removed on Premium.
What you are probably doing now
A doc tool, a screen
recorder
and a help centre.
Most teams assemble onboarding out of three tools that were built for
something else. It works until you need to know whether anybody
finished.
Docs + Loom + a help centre
UserNurture
Interactive guidance
A video of someone else clicking
Walkthroughs inside your product
Who actually finished
View counts, at best
Per-learner completion and drop-off
A sequence, not a pile
Whatever order they find it in
Paths from first login to competent
Where it lives
Three different domains
One custom domain, white-labelled
Knowing when to step in
You find out at renewal
At-risk learners on the dashboard
Cost as you grow
Three subscriptions, per seat
One bill, per admin — learners free
If your onboarding is one page and it is working, keep it. This is for the point where it stops.
Pricing
Per admin.
Never per learner.
You are charged for the people building the training, not the
customers using it. Upgrade when the free plan pinches, not
before.
Monthly
Yearly
save ~15%
Starter
Trying it out
$0
/ month
Free forever
1 admin
1 walkthrough · 1 path
50 audience members
Opens, completions and
uniques
No custom domain
Pro
When one walkthrough stops being
enough
$50
per admin / month
Billed monthly
Most teams start here
Unlimited walkthroughs &
paths
Unlimited checklists & docs
1 custom domain
1,000 audience members
Reminders & nudges
Premium
Scaling onboarding
$99
per admin / month
Billed monthly · 5-seat minimum
Everything in Pro
10 custom domains
10,000 audience members
White-label — badge
removed
Priority support
Enterprise
Several products, or procurement
Talk to us
Annual contract
Everything in Premium
Unlimited audience &
domains
SSO, security review and
DPA
Named contact and an SLA
All prices in USD, per admin seat. Change plan any time from Settings → Billing. No card to start.
Before you sign up
The questions
that stop people.
Is the free plan a trial?
Do you charge per learner?
How long until I have something published?
Can I get my content out again?
What happens when I outgrow a limit?
Do I have to talk to anybody?
Publish your first walkthrough
before the end of the day.
Free forever plan, no card, and everything exportable if you
change your mind.
Walkthroughs, paths, checklists and docs in one
workspace — published under your brand and
measured learner by learner.
Get started
Get in touch
© 2026 UserNurture. All rights reserved.
Free forever plan · no card required
