We know that the growing demand for customer support within a software business can become a serious bottleneck. Thats why we’re on a mission to build the best solution for this problem and help move your users to self service.
Ever wish there was more engagement with your software training & documentation? Wouldn’t you love to save your team a ton of money in support costs by moving more of your users to self service?
Here’s the reality, whether it be crafting the content that serves as your documentation, recording and editing screen captures that will become a video training series for your company, or choosing to integrate one of the many “me too” on screen embeddable tool tips software to help with user onboarding, these methods for increasing software self service have become too time consuming and resource intensive.
How can you make this better?
Utilizing a tool that your entire Product team will want to use is a great place to start.
What you need is a time efficient, software training, authoring tool. A system that allows your team members to quickly share their knowledge in an evergreen format. A workflow tool where the design and function of authoring training content are of equal importance without requiring additional resources.
Your business is growing rapidly.
But this growth shouldn’t cost you valuable time and resources supporting a growing user base. It’s critical that you can provide the best training and ongoing support experience without stretching your team thin. To avoid this strain you need to be able to move your users to self service and create training content that is actually engaging and easy for anyone on your team to develop.
This is the mission of UserNurture.
UserNurture is a tool for authoring interactive software training. With UserNurture your team can create useful content for your customers and move these users towards self-service support.
But unlike other training software, UserNurture requires no platform training, no complicated set up, and no design expertise. We’ve built a tool that allows any member of your team to get up and running within the hour and start to share their knowledge and expertise immediately with users on a 1 to 1 or 1 to many basis.
Utilize UserNurture to make your ongoing support and training more predictable, more evergreen, and more engaging for your users.
What is UserNurture, exactly? See it in action here »
Sound interesting? Then you’ll want to join our launch group.
It’s free to join and participate in our early access launch group discussions for UserNurture. We’re constantly looking for users who identify with the customer support and training pains we’ve identified and you’re invited to participate and let your needs be heard.